The One Pass on iPhone, Apple Watch, and Android devices provides an extra level of security and privacy, so students do not need to worry about misplacing their physical card when they are enjoying campus life, and transaction history is never shared with Apple or stored on Apple servers. If a student misplaces their iPhone or Apple Watch, they can use the Find My app to immediately lock their device and help locate it.
If a student misplaces their Android, they can use the Find My Device app or web portal. In addition, students can easily suspend their One Pass, if needed, through the Transact eAccounts app on either Apple or Android Devices. And, the One Pass on iPhone, Apple Watch, or Android devices is protected by two factor authentication to ensure only the student can access their own account. After completing the deposit, there will be an option to save your credit card information. Once you have added the card information on the eAccounts website, that card will be available in the eAccounts app for future deposits.
If you have already used eAccounts to access your Mobile ID, you will need to sign out and back in to update the saved payment information. To add funds to your accounts in the eAccounts app, first save a payment method at the eAccounts website: eAccounts App You do not need to unlock your phone, but the screen must be awake to use your Lion OneCard Tap the power button to wake the screen and tap your phone against the reader.
Note, the antenna location may vary by device, although it is often in the middle of the phone. As a result, you may have to adjust the orientation of your phone against the reader to have your mobile credential recognized. Make a deposit via your desktop or mobile browser. Have more questions or need help? Why are my account balance s not displaying? If you have available funds that are not displaying, please contact the Card Office at unicard hpu.
My balance is different on my device than in eAccounts? Why do I have a negative balance on my account? I am graduating or leaving the University. Any device not specified to be suspended will remain active. In the eAccounts app: Click the settings gear in the upper right corner. Choose the credential you want to deactivate and toggle it off.
You will receive a confirmation email. Your physical Student ID card and any other Transact Mobile Credential will continue to work on other devices, even if you have deactivated an individual device. I suspect there has been fraudulent use of my credential. What do I do? Log into the eAccounts app and click the settings gear in the upper right corner.
Click on Lost Card on the next screen. Choose the mobile device you want to deactivate from the drop-down list. Click the Deactivate button. Your physical School ID Card and any other device with your Transact Mobile Credential will continue to work, even if you have deactivated a single device. Contact the Card Office as soon as possible to obtain a replacement credential.
From the eAccounts home page, Login using your Student login account credentials and multi-function authentication code. After completing a deposit transaction, the Saved Payment option will be available on the Receipt for Account Deposit page. Check Save this payment method for future use and type in an alias name for this payment card option.
You may also check Set as default for future deposit transactions. Click the Save button. Under Profile along the top bar is Saved Payment Methods where you can review and delete your saved payment s. You will now be able to access the eAccounts Mobile App deposit option. Tap Continue to Sign In and login with your student login account credentials. See FAQ for more information. You can now view your account balances and meal plans. Tap the Accounts section for stored value account options.
Tap Add Money in the top right corner. Enter the deposit amount, tap Next , and then choose your payment method. Review the deposit and tap Submit Deposit at the bottom. Thank you for your detailed feedback, Aaron! You are correct, the latest update did introduce a lot of new styling to the eAccounts app.
It seems like the icons may not be properly adjusting to the colors your institution has selected. We will work to get this corrected for you as soon as we can. It connected what I needed within 5 mins and was happy to understand how it worked with its clear instructions! I hope you guys can add more schools on the future because right now it is very limited, and I would like to see this app grow and achieve its full potential.
Fabrizzioce, thank you for your interest in eAccounts! Our team is working hard to grow the number of institutions that we serve in order to make it available to as many students as possible. We are sorry that it is not available to you today and hope to be able to serve you in the near future!
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